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A PROGRAMME OF IMPROVING THE QUALITY OF BUSINESS MANAGEMENT

 
A programme of improving the quality of business management is one of the possible levers to achieve a faster progress of companies. The coordination of business management with ISO and other standards in many ways contributes to well-regulated systems and procedures in a company. This can be followed by implementing a 2 to 3 year IQP programme (a programme for improving the quality of business management) on the basis of the European model for business excellence (EFQM – European Foundation for Quality Management – Business Excellence model or model “PRSPO” – Award of the Republic of Slovenia for Business Excellence).

The advising is directed to the following areas:

  • acquainting the leadership and IQP team with the model of business, excellence and the use of the RADAR matrix, self-evaluation on the basis of the model of business excellence,
  • planning objectives of the 2 to 3 year “IQP programme”,
  • designing the “IQP programme”, strengthening the advantages of the company and the prevention of abnormal problems (introducing extra possibilities) in the companies business,
  • cooperation  at designing and filling out the application for the business excellence award,
  • cooperation at evaluating the application for the business excellence award,
  • advising for the strengthening of the competitiveness of the company in the defined areas of business (HRM, company organization, management, optimising of processes and organizational structures).

ACHIEVING VITALITY

 

Achieving vitality is the objective of all organizations – small, medium and large. Irrespective of the age there are quite a few companies that achieve and maintain vitality in business with suitable business activities. The timely solving of normal problems and prevention of abnormal problems in businesses is often linked to an (in)correct diagnosis of organizational activities. The key task of the company leadership therefore is to - on the basis  of a suitable diagnosis - direct a company into a phase of vitality with short and middle term activities and to maintain it there with dynamic change.

The advising is directed to the following areas:

  • defining  the phase of the life cycle (whole or separate parts of the company),
  • SWOT analysis – defining a period in a life cycle,
  • proposals and measures for the  introduction of  improvements.

IMPROVING THE QUALITY OF HUMAN WORK

 

Improving the quality of human work is - beside the organization of company activity - the principal pillar of achieving vitality of business. What exactly is quality work of the employees? When can the employees essentially affect the appropriacy and above all the usefulness of their own work? Many answers to the question HOW TO EFFECTIVELY PLAN AND ACHIEVE THE RIGHT OBJECTIVES are offered by active cooperation of key people in a company (leaders, experts, competent operative workers).

The advising is directed to the following areas:

  • standardized  procedures and the non-standardized role of innovative individuals and groups,
  • defining the quality of work in various areas of activities,
  • effect of the system of quality and the system of leadership on the quality of work – the defining of the objectives of quality of individuals and groups,
  • personal characteristics, recommended skills of leaders, experts and operative performers in improving personal quality,
  • (self)motivation of employees for quality work,
  • quality of planning the right business and work objectives,
  • quality performance of the right business and work objectives.

THE TRANSFER OF GOOD PRACTICES

 

The transfer of good practices is - in the beginning of the 21st century - one of the tools of modern management  that allows the achievement of objectives of excellent organizations in other business environments as well. Examples of good practice are an opportunity for the entrepreneural companies, their advantage against the competitors can be enlarged with relatively small investments. However, the implementation of new managerial patterns does not have the same effect everywhere, therefore the transfer of good practices requires the employees to invest a lot more of their own creativity and energy.

The advising is directed to the following areas:

  • leadership,
  • management of  people at work,
  • politics and the strategy of a company,
  • management of information and knowledge,
  • improving business processes,
  • influence on the environment of a company,
  • key results of business activities.